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Warranty Policy

Coverage:

MAYAPURI stands behind the quality and craftsmanship of its products. Our warranty policy covers manufacturing defects and faulty workmanship for a specified period from the date of purchase. This warranty is applicable only to products purchased directly from MAYAPURI or authorized resellers.

Duration:

The warranty period for MAYAPURI products is 6th months to Lifetime, starting from the date of purchase. This duration may vary depending on the product category and specific item.

What's Covered:

  • Manufacturing defects in materials and workmanship.
  • Structural integrity issues.
  • Faulty components or parts.

What's Not Covered:

  • Normal wear and tear.
  • Damage caused by misuse, neglect, or improper handling.
  • Damage resulting from accidents, alterations, or unauthorized repairs.
  • Cosmetic damage that does not affect the product's functionality.

Claim Process:

To initiate a warranty claim, please contact MAYAPURI Customer Service within the warranty period. You will be required to provide proof of purchase, a detailed description of the issue, and, if possible, photographic evidence.

Resolution:

Upon receipt of your warranty claim, MAYAPURI will assess the issue promptly. If the product is deemed eligible for warranty coverage, we will repair or replace the defective item at our discretion. If the exact product is not available, we may offer a similar product of equal value.

Shipping Costs:

Customers are responsible for shipping the product to MAYAPURI for warranty evaluation. However, if the product is deemed eligible for warranty coverage, MAYAPURI will cover the cost of shipping the repaired or replacement product back to the customer.

Limitation of Liability:

MAYAPURI's liability under this warranty is limited solely to the repair or replacement of the defective product. We shall not be liable for any incidental or consequential damages arising from the use of our products.

Modifications to the Policy:

MAYAPURI reserves the right to modify or update this warranty policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

Contact Information:

For warranty inquiries or assistance, please contact MAYAPURI Customer Service at +91 8700224846 [Only WhatsApp] or E-mail at mayapuristore@gmail.com

Disclaimer:

This warranty policy is valid only for products sold under the MAYAPURI brand and does not extend to products from third-party manufacturers or suppliers.